Now for the internal connections and drive itself! 2. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. MY PASSPORT USER MANUAL Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD SmartWare, WD Security, or WD Drive Utilities software installed, you can use the WD … The VCD contains the WD SmartWare installation software, the encryption and password protection application, User Manuals, and other resource files. Paragon NTFS for Mac does also not see the drive. Have to disagree with the advice about opening it up and putting it in another case. I have another 4TB portable WD my passport (not the Mac version) and the read/write speed on this one is a little faster, but perhaps because it is newer. Hey everyone, I've been using a WD My Passport 500gb for about 4 months and so far and I've had no problems with it until today. My WD My Passport Ultra 1 TB fell from about a height of 3-4 feet and since then my MacBook is not able to detect it or any data of the drive. Also, the portable hard drive is brand new. And use that software to recover your documents from your old My Passport hard drive.
When I plug my WD passport into my computer (or any computer) it isn't coming up.
